Privacy Policy

This Privacy Policy outlines INNOTEX INC ’s approach to Data Protection and Privacy to fulfill its obligations under the applicable laws and regulations.

This Privacy Policy applies to your Personal Data which is processed by us, whether in physical or electronic mode. While you may be able to browse the platform (Website collectively referred to as “Platform”) from countries outside of India, however please note we do not offer any product/service under this Platform outside India. By visiting the platform or providing your information, you expressly agree to be bound by this Privacy Policy and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

In this Privacy Policy, the expressions ‘Personal Information’, ‘Data Subject’, ‘Controller’, ‘Processor’ and ‘Processing’ shall have the meanings given to them in the applicable privacy laws.

We are committed to treating data privacy seriously. It is important that you know exactly what we do with your Personal Information. Throughout this document, “we”, “us”, “our”, “ours”, “NARISTHA” refer to INNOTEX INC (BRAND) NARISTHA. Wherever we have said ‘you’ or ‘your’ or ‘Customer’, this means YOU.

WHO WE ARE

INNOTEX INC is ORGANISATION and registered under the proprietary farm at 4 ram house, Gaiwadi industrial estate, S.V. Road, Goregaon West, Mumbai -62 is engaged in the business of facilitating selling, marketing and retailing cosmetic and beauty products (“Business”) through the e-commerce Platform developed and owned by INNOTEX INC and/or its parent company, and/or its affiliates or offline stores / events to conduct its Business.

OUR COMMITMENT

We commit to protecting your privacy and hence our Personal Information handling practices are continually reviewed to ensure compliance with the applicable Privacy laws and regulations

OUR COMMITMENT

We commit to protecting your privacy and hence our Personal Information handling practices are continually reviewed to ensure compliance with the applicable Privacy laws and regulations

PERSONAL INFORMATION GATHERED BY NARISTHA

The information we learn and gather from you, personal or otherwise, is used to register you, verify your identity to permit you to use the app, undertake transactions (including to facilitate and process payments), communicate with you, convey any promotional offers, services or updates associated with NARISTHA, and generally maintain your accounts with us. We also use this information to customize your experience and improve NARISTHA.

INFORMATION YOU GIVE US

We receive and store any information you provide while using NARISTHA, or give us in any other way. You can choose not to provide certain information, but then you might not be able to use NARISTHA. We use the information that you provide for such purposes as opening your account, processing your transactions, responding to your requests, and communicating with you

Categories of Personal Information collected and processed by us are as follows:

Demographic & Identity data

Contact details such as Name, email address, contact number, shipping address, country, date of birth, profile picture
Open data and public records such as information about YOU that is openly available on the internet
Details such as Transaction amount, Bank Name, Card Type, Card number.

Online Identifiers and other Technical Data

Location details such as data we get about your location, IP address, logs, or from where you connect a computer to the internet
Technical details such as device information, location and network carrier when you use our mobile applications
Communications details such as the Metadata and other Personal Information we get from communications done through e-mails, SMS, instant messages and calls
Usage data details such as data about how you use our Platform or web-based properties, pages viewed, etc.

CONSENT

By using the Platform and/ or by providing your information, you agree and consent to us collecting, storing, processing, transferring, using and sharing of your personal information (including sensitive personal information as per applicable law) that you disclose on the Platform with third parties or service providers for the purposes set out and in accordance with this Privacy Policy

Communicate With You

We use your personal information to communicate with you in relation to NARISTHA via different channels (e.g. SMS, Whatsapp, by phone, e-mail, chat).

Advertising

We use your personal information to display interest-based ads for features, products, and services that might be of interest to you.

COOKIES AND OTHER TRACKERS USED BY OUR DIGITAL PROPERTIES

Cookies are small text files that are placed on your computer by websites that you visit. Similarly, there are other types of trackers used. Likewise, Mobile Apps use requisite permissions and SDKs. These are used to make websites & apps work, or work more efficiently, as well as to provide information to the owners of the website/app.

Depending upon the jurisdiction from where you might be accessing our Platform and as per applicable laws you may be served different types of cookies such as strictly necessary cookies, performance cookies etc. We use cookies, permissions and other trackers on our Platform to collect and process data so as to provide you a better online experience as well as improve our services.

For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org

DO NOT TRACK

Some web browsers have a “Do Not Track” feature. This feature lets you tell websites you visit that you do not want to have your online activity tracked. These features are not yet uniform across browsers. Our sites are not currently set up to respond to those signals.

Data Security

We are committed to protecting your Personal Information in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Information from unauthorized access, alteration, transmission and deletion. We work to protect the security of your personal information during transmission by using encryption protocols. We use multi-layered controls to help protect our infrastructure, constantly monitoring and improving our applications, systems, and processes to meet the growing demands and challenges of security.We ensure that the third parties who provide services to us under appropriate contracts, take appropriate security measures to protect your Personal Information in line with our policies.

Your Rights As A Customer

We understand that when you interact with NARISTHA, you have rights over your Personal Information. These rights involve providing reasonable steps to allow you to access your Personal Information, correct any errors among others. In the event that you are not satisfied with our response or have unresolved concerns, you can get in touch with us to resolve the issue by means of info@narishta.com

Customer Support

Any customer can reach out to our Customer Support team/ representative through telephonic or electronic mode in the following manner. Email customer service at For all customers: help@narishta.com
Call at Customer Service Desk
- Phone: 750 65 30 707 (Mon to Sat, 8AM to 10PM and Sun, 10AM to 7 PM)