Question 1

Has my order been dispatched?

Accepted Answer

Narishta (narishta.com) will always email you to let you know when your order has left.

Question 2

How do I place an order with www.narishta.com ?

Accepted Answer

Browse our selection of skincare products available at narishta.com. Simply click on the product you're interested in to see more details. Choose your preferred variant, select the quantity, and then click "Buy Now" to add it to your cart. Review your selected product in the cart before proceeding to checkout.

Question 3

Can I buy multiple products in single order?

Accepted Answer

Absolutely! Feel free to add all the products you desire to your shopping bag, and when you're ready, simply click the "Check Out" button. By doing so, you can avoid any extra shipping fees and Cash on Delivery charges!

Question 4

Do I need to create an account for placing new order?

Accepted Answer

You don't have to create an account separately. Just enter your email address at the checkout page, and we'll automatically set up your account, sending the password details directly to your email.

Question 5

Can I place the order on phone?

Accepted Answer

While we generally encourage placing orders through our website, if you prefer assistance, feel free to reach us using Contact form

Question 6

How do I change or cancel my order?

Accepted Answer

Should you wish to modify your order post-placement, please get in touch with us promptly, and we'll endeavor to accommodate your request to the best of our ability. Yet, if your products have already been packed, it may not always be feasible to cancel or alter an order.

Question 7

How do I track the delivery of my order?

Accepted Answer

Once your order is dispatched, we'll send you the tracking code along with the courier details. Simply visit the courier's website and enter your tracking number to check the status of your shipment.

Question 8

What should I do if my order hasn't arrived yet?

Accepted Answer

If your order hasn't arrived within the estimated delivery time, please contact our customer support team with your order number. We'll investigate the issue and provide you with an update as soon as possible.

Question 9

What should I do if my order hasn't arrived yet?

Accepted Answer

If your order hasn't arrived within the estimated delivery time, please contact our customer support team with your order number. We'll investigate the issue and provide you with an update as soon as possible.

Question 10

What payment methods do you accept?

Accepted Answer

We accept a variety of payment methods including credit/debit cards, PayPal, and offline payments. Choose the one that suits you best at checkout.

Question 11

What payment methods do you accept?

Accepted Answer

We accept a variety of payment methods including credit/debit cards, PayPal, and offline payments. Choose the one that suits you best at checkout.

Question 12

Can I change my delivery address after placing an order?

Accepted Answer

If you need to change your delivery address, please contact us immediately. We'll do our best to update your address before the order is dispatched. However, if the order has already been shipped, we may not be able to make changes.

Question 13

How can I reset my account password?

Accepted Answer

To reset your password, click on the 'Forgot Password' link on the login page. Enter your registered email address, and we'll send you instructions to reset your password.

Question 14

How do I apply a discount code to my order?

Accepted Answer

To apply a discount code, enter the code in the 'Promo Code' field during checkout. The discount will be applied to your total order amount.

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